Can’t sign in or save your progress? Some browsers block the robot lab’s sign-in by default because of their privacy settings. It only takes a minute to fix. Pick your browser:
Chrome (Windows, Mac, Chromebook)
- Click the eye or cookie icon at the right end of the address bar.
- Choose Allow third-party cookies (or turn Third-party cookies on for this site).
- Reload this page and sign in again.
Or: Settings → Privacy and security → Third-party cookies → Sites allowed to use third-party cookies → Add, type [*.]cyphermont.com, then reload.
Microsoft Edge
- Open Settings → Cookies and site permissions → Manage and delete cookies and site data.
- Next to Allow, click Add, type
cyphermont.comand tick Include third-party cookies on this site. - Reload this page and sign in again.
Safari (Mac)
- Open Safari → Settings → Privacy.
- Untick Prevent cross-site tracking.
- Reload this page and sign in again. You can tick it again when you finish.
Safari (iPhone, iPad)
- Open the Settings app → Apps → Safari (older versions: Safari).
- Turn off Prevent Cross-Site Tracking.
- Come back, reload this page and sign in again.
Firefox
- Click the shield icon at the left end of the address bar.
- Turn Enhanced Tracking Protection off for this site.
- The page reloads. Sign in again.
School computer or Chromebook
Your school may lock these settings. Ask your teacher or school IT to allow third-party cookies for cyphermont.com. Still stuck? Email support@cyphermont.com and tell us your browser and device.